Star Refrigeration Announced As Official Sponsors Of ICR 2019 Montreal.

Star engineers take their knowledge in the industrial refrigeration market global as they prepare for the IIR International Congress of Refrigeration in Canada

One of the biggest names in industrial refrigeration in the UK is sponsoring the world’s most notable conference on refrigeration. The 25th IIR International Congress of Refrigeration takes place in Montreal from August 24th to 30th, and Star Refrigeration will be in attendance to exhibit its unique products alongside its top team of keynote speakers.

The 2019 congress theme is Refrigeration for Human Health and Future Prosperity. Papers and seminars will explore current issues such as energy efficiency, reducing global warming, protecting the ozone layer and the effect on food supply. As experts in natural refrigeration solutions, particularly low charge ammonia cooling systems, which have zero global warming effect, Star Refrigeration is well placed to sponsor this prominent event, and share the company’s decades of experience and research.

Dr Rob Lamb, Group Sales and Marketing Director of Star Refrigeration said, “It’s really important we work together as an industry, in the UK and internationally, to tackle today’s refrigeration challenges. The International Institute of Refrigeration hosts a number of events to promote networking and the sharing of ideas within the industry, with the International Congress being one of the most prestigious on the calendar.

“We are really fortunate to be able to represent the UK’s industrial refrigeration engineering field and sponsor the conference. This year is set to be the biggest audience yet, with thousands of scientists, engineers, technicians and academics attending from all over the world”.

The International Institute of Refrigeration has members from 58 countries representing manufacturers, government agencies, research facilities and educational institutions. The congress occurs every four years and showcases the latest refrigeration, heat pump and air conditioning technologies and research. The event’s location has an exceptional significance as Montreal is the city where the original Montreal Protocol on substances that deplete the ozone layer (such as CFCs and HFCs) was signed in 1987.

The IIR extended an invitation to Star Refrigeration to disseminate knowledge at the conference. Star will be providing seminars on two significant topics including natural refrigerants and energy performance. Group MD of Star Refrigeration, Dr Andy Pearson, will be delivering a paper entitled ‘Energy performance of industrial cold storage facilities’ which focuses on making improvements in the energy efficiency of cold stores. Also in the line-up of speakers is Dr Rob Lamb, who will be presenting research on the ‘Experiences with selecting natural refrigerant solutions for small capacity industrial food production and temperature controlled storage applications’. His paper looks at the use of both ammonia and carbon dioxide in industrial refrigeration applications. It discusses refrigerant and system selection and key criteria including safety, energy efficiency, cooling capacity and capital cost.

Star Refrigeration will be taking part in the exhibition across the four days, at Booth 409.

The 25th ICR takes place at The Palais des congrès de Montréal, Montréal, Québec, Canada, August 24th -30th 2019.

Find out more about the Congress and register to attend at:

To find out more about Star Refrigeration visit


Fowler Welch Lands Sweet Deal With Ferrero.

The business behind some of the nation’s favourite sweet treats has chosen supply chain and logistics expert Fowler Welch to support its latest venture, launching a range of new products into the UK chilled market.

Ferrero – whose brands include Nutella, Kinder chocolate and Tic Tacs – selected Fowler Welch to provide storage, picking and distribution services after a tender process.

The estimated 1.4 million cases per annum will be managed through Fowler Welch’s state-of-the-art Nuneaton facility where Ferrero will join a number of other big brands.

Sahil Puri, chilled supply chain manager Ferrero, said:

“Quality is at the heart of everything we do and this is especially the case when we consider how our products are looked after during the supply chain. We were immensely impressed with the Nuneaton facility and the on-site dedicated customer service teams, as well as the team’s experience of working with customers and retailers to provide industry-leading service levels. We look forward to a successful relationship.”

Nick Hay, CEO Fowler Welch, said:

“Our commercial proposal offers a sustainable and flexible solution that balances Ferrero’s current and future needs.
“Nuneaton is considered a ‘centre for excellence’ for service and we’re confident that this, combined with Fowler Welch’s ability to manage customers of all sizes, will help us develop a successful relationship with this much-loved brand.”

Fowler Welch works closely with its customers to find solutions that best meet their requirements, offering a range of services across both chilled and ambient sectors. Its focus is on adding value to such partnerships by facilitating business growth and bringing outstanding customer service to the table.

Nick Hay added:

“For more than 30 years Fowler Welch has been providing expert solutions for retailers and manufacturers, always striving to gain a full and holistic understanding of customer requirements so we can listen, respond and deliver with value-adding services. In doing so, we become an extension of their team and build strong relationships that last, all fuelled by our colleagues’ commitment.”

To find out more about Fowler Welch and how its services can help your business, please visit

Editor's Pick Logistics

NewCold Brings Innovative Solution To The Cold Chain.

NewCold, the deep-frozen storage and logistics specialists, have recently introduced a fully-automated handling solution which, says the company, sets new standards in maintaining temperature integrity and efficiency in the cold chain.

Designed in close partnership with Gray and Adams and produced at the trailer builder’s Doncaster manufacturing facility, the aptly-named ‘Pod’ draws on the latest automated loading technology and according to NewCold is a first for the UK.

The Pod’s key function is to bridge the gap between the deep-frozen production or storage environment and NewCold’s auto-loading 44-pallet double-deck trailers – also designed and manufactured by Gray and Adams.

For example, as soon as the product leaves the production line at minus 22 degrees, it is automatically loaded through a sliding door at the back of the 60-pallet-capacity Pod, which itself is pre-cooled to the same temperature. From here, following a brief temperature-stabilising period the pallets are automatically transferred into the double-deck trailer, docked to the front of the Pod.

Initial loading into the Pod is completed in around 5 minutes, with the whole cycle taking less than 30 minutes. Meanwhile, 3 x Carrier TRS refrigeration systems hold the temperature at a constant minus 25 degrees and being electric, keep harmful emissions to a minimum.

Effectively, every deep-frozen package or pallet remains at a constant set temperature of minus 22 – minus 25 degrees, and at no time during its journey from the production line to completed loading in the trailer is any pallet exposed to the ambient environment or touched by an operative. This not only ensures absolute temperature integrity but virtually eliminates product damage.

Newcold’s Logistics Advisor Tom Cassells sees a key role for the Pod going forward:

“Automated handling and loading are bringing a host of benefits to the deep-frozen supply chain and this new advancement represents a big step forward for NewCold and their customers – in terms of energy saving, faster turn-round and overall product quality.”

The Pod recently won an Innovation Award for Gray and Adams at the annual TCS&D dinner, which was attended by operators and suppliers to the temperature-controlled storage and distribution industry.

NewCold Advanced Cold Logistics added a final phase to their Wakefield plant in the spring of 2018. Now considered to be the UK’s largest facility of its kind and with around £100m so far committed, the facility handles 3,000,000 pallets annually. Plus, with a total volume of over 4 million cubic metres, it has the capacity to store 143,000 pallets – at a constant, minus 23 degrees. So successful has business been for the company that they are actively seeking a second UK site.

Editor's Pick Logistics

Lunar Freezing Lands Scotland’s First Carrier Transicold Vector® HE 19 MT Unit.

Aberdeenshire-based Lunar Freezing has become the first company in Scotland to take delivery of Carrier Transicold’s new flagship Vector® HE 19 MT (High Efficiency, Multi-Temperature) trailer refrigeration unit. Carrier Transicold is a part of Carrier, a leading global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies.

Mounted to a 13.6-metre Gray & Adams trailer built at the company’s plant in nearby Fraserburgh, the trailer will transport fresh fish landed in Peterhead to Germany, Holland and throughout the UK.

“We’ve had many years of fantastic service from Carrier Transicold and the chance to be the first in Scotland to introduce their next-generation system was one we didn’t want to miss,” said Jim Bruce, engineering manager, Lunar Freezing. “The new Vector HE 19 is lighter, quieter, offers improved pull-down capacity and has the most efficient cooling system of any trailer we’ve had in the fleet. This brings real benefits for our business, and we fully expect it will become the standard unit for us moving forward.”

The new Vector HE 19 system utilises Carrier Transicold’s all-electric E-Drive™ technology, which combined with a new multi-speed engine design, delivers up to 30% in fuel savings when compared to the existing Vector 1950 unit. These figures have been independently verified against the European Committee for Standardisation (CEN) and the Association Technic Energy Environment (ATEE) partial load fuel burn standards. At the same time, the oil drain interval for the unit’s engine is doubled when compared to its predecessor.

The Vector HE 19 units use of a fully hermetic scroll compressor and economiser helps to deliver a 40% increase in refrigeration capacity during pull-down, while reducing the chance of refrigerant escape by 50%. The system is also 19% more efficient when plugged into the electrical grid on standby, meaning Lunar Freezing will see reduced diesel, maintenance and electricity bills.

“We have enjoyed a strong relationship with Lunar Freezing since 2001, supplying both trailers and a rigid truck body for their busy fleet,” said Stewart Massie, sales manager, Gray & Adams. “Most recently, they have worked with us on a project to trial and test a new rear buffer arrangement, which has proven so successful that it has been incorporated into this new trailer. Being based so close to our factory, they are a great fleet to work with on research and development projects.”

Lunar Freezing operates a fleet of 10 Carrier-cooled trailers, each averaging around 100,000 kilometres a year and on the road up to seven days per week. Founded in 1990, the company offers fishing, processing, cold storage, and transportation of fish products across the UK and into Belgium, France, Holland and Germany.

For more information on Carrier Transicold and its products and services, visit Follow Carrier Transicold on Twitter: @SmartColdChain.

About Carrier Transicold

Carrier Transicold helps improve transport and shipping of temperature controlled cargoes with a complete line of equipment and services for refrigerated transport and cold chain visibility. For more than 45 years, Carrier Transicold has been an industry leader, providing customers around the world with advanced, energy-efficient and environmentally sustainable container refrigeration systems and generator sets, direct-drive and diesel truck units, and trailer refrigeration systems. Carrier Transicold is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies. For more information, visit Follow Carrier on Twitter: @SmartColdChain.


NewCold Fills UK’s Biggest Deepfreeze Hunt Is On For Second UK Facility.

In the Spring of 2018, NewCold unveiled its newly-completed deep frozen storage and distribution centre which, says the company, is the largest of its kind in the UK and is now, often near to capacity.

At last year’s opening ceremony in Wakefield, customers, dignitaries, staff and well-wishers gathered on the 16.5-acre site to mark the occasion and hear from NewCold’s Country Director, Jon Miles regarding the impressive facts and figures surrounding the new storage and logistics facility.

“Today sees the culmination of 6 years dedicated work,” announced Jon Miles, “and the opening of a food-handling facility which, in terms of size, performance, sustainability and low energy consumption, raises the bar to new heights – until now, not seen in the UK.”

The Wakefield plant handle’s 3,000,000 pallets annually and with a total volume of over 4 million cubic metres, the giant deepfreeze has the capacity to store 143,000 pallets – at a constant, minus 23 degrees. 175 pallets come in and out every hour and just five minutes is required to unload NewCold’s bespoke-designed moving floor trailers.

Featuring some of the most advanced automated technology of its kind anywhere in the world, the NewCold plant is fully automated, and minimal handling maintains product temperature at all times. The operation is driven by Davanti software which has been improved year on year specifically to get optimum use of the automation. Furthermore, the dispatch bays are deep-frozen, whereby many conventional stores are chilled.

“Not only does the facility operate at around 50% of the energy consumed by conventional deep-frozen storage sites,” adds Jon,” but also, given the proximity to the motorway network, 90% of NewCold’s delivery points can be reached and returned from within a driver’s shift. This improves customer service and keeps ‘food miles’ to an absolute minimum.”

NewCold’s founder and CEO Bram Hage commented on the ‘challenges’ met and overcome by the NewCold team during the development and growth of the Wakefield site and referenced similar greenfield projects undertaken by NewCold elsewhere in the world.

“This is the coming together of talented people, both from NewCold and our many supply partners and customers, to formulate a truly global consolidation of skills and recourses in the supply chain.”

“It was a fitting conclusion to a great afternoon”, concluded Jon Miles. “From the start, Denise Jeffrey and Wakefield Council have helped greatly, including 3 years ago with the introduction of many new recruits – 75% of whom, I’m pleased to say are still with us and remain part of our 200-strong team.”

Jon went further, to say that NewCold has so far committed around £100m on build cost alone, and their growth plans over the coming two years will see further investment, including the recruitment of an additional 70 personnel.

“With the success of the Wakefield facility and the increasing demand for a quality temperature-controlled logistics offering, NewCold are actively looking for a site for their second UK facility.”

The NewCold logistics operation expands in line with their core business and so far, comprises 50 tractor units and 80 temperature-controlled trailers – many of which are high-volume double-deckers with auto-loading.


Four In A Row: Back To Back TCS&D Award Wins For Gray & Adams.

Gray & Adams’ position as the UK’s leading supplier of temperature-controlled semi-trailers and rigid vehicle bodywork has been proven for the fourth year running.

On Tuesday evening (25 June 2019) at the East of England Arena in Peterborough, Gray & Adams won the Innovation Award for the second year running and Refrigerated Trailer of the Year Award for the fourth year in a row at the 2019 Temperature Controlled Storage and Distribution (TCS&D) Awards.

The business has a successful history at the awards, having won the OEM (Original Equipment Manufacturer) of the Year and Refrigerated Trailer of the Year in 2016. Followed by Refrigerated Rigid of the Year and Refrigerated Trailer of the Year in both 2017 and 2018, with the addition of the Innovation Award in 2018.

This year Gray & Adams have won two industry awards, highlighting their on-going commitment to continuous improvement and engineering excellence. Building on last year’s success, the Innovation Award was won for their work on ‘The Pod’ with NewCold Logistics, who also took home the Lifetime Achievement Award for Tom Cassells. Also joining the celebrations, Castell Howell won Livery of the Year and Martin Jones accepted the award with a nod to Gray & Adams’ support in delivering their livery.

As a business, Gray & Adams has enjoyed many other occasions to celebrate in recent years, having reached their 60th anniversary, been included on The Sunday Times Top Track 250 League Table in 2017 and 2018 and having reached a turnover of £150 million in 2017.

The TCS&D Awards recognises companies and individuals who have made a difference in the temperature controlled storage and distribution industry, and Gray & Adams’ continued nomination and success at this event has recognised its achievements in providing best-in-class products and service that customers can trust.
James and Peter Gray, joint Managing Directors of the business, commented:

“Gray & Adams has always had a strong business ethos built around people, quality and innovation. Winning these awards is testament to the talent and dedication of our staff; particularly the sales team and design engineers who work closely with our customers to fully understand and deliver their requirements. Our team works tirelessly to provide engineering excellence, industry leading customer service and aftersales care that is second to none. This commitment to innovation and continuous improvement has facilitated our success and growth over the last 60 years”.


Prohire Wins ‘Rental And Contract Hire Company’ At The TCS&D Awards.

Commercial vehicle contract hire and fleet management company, Prohire Limited has scooped the top prize for rental and contract hire in the temperature-controlled sector at the TCS&D Awards. At a black-tie ceremony at the East of England Arena and Events Centre, Andrew Morley, Prohire’s Group Sales Director along with Maria D’Andrea, National Sales Manager – Temperature Controlled accepted the honour from Ryan Mazgaj, Sales Manager of Gray and Adams who sponsored the award.

Now in its 7th year, the Temperature Controlled Storage & Distribution Awards are the only UK Awards Event that recognise the achievements of companies and individuals who have really made a difference in the temperature-controlled storage and distribution industry. Prohire won its award for ‘transforming service delivery in the sector and Andrew Morley commented, “Prohire fully appreciates just how time critical and presentation-sensitive the temperature-controlled market is and how much that requires both technical knowledge and superlative monitoring. Fleet uptime and vehicle specification are even more critical in food and pharmaceutical than they are in other sectors and as one of the most customer service-oriented contract hire and fleet management operators, we have been making significant strides in this key sector.”

The Prohire business, which is endorsed by the government backed ‘Customer Service Excellence (CSE) accreditation’ has been established in the temperature controlled for many years with customers such as Wing Yip, National Milk Records and Asco Foods, all well into multiple renewal cycles. National Milk Records has recently renewed with Prohire for its fifth three-year contract term.

Andrew continued, “We have made a multi-million-pound investment in not only new rental and support vehicles, but just as importantly in committing resource and training to our core fleet management skillset and customer service credentials which are unique in the industry. We tailor the best all round vehicle, refrigeration unit and support package specifically to the individual customer’s requirements and we work closely with supply partners including body builders and fridge partners.”

The judges were impressed by the high specification of the equipment Prohire supplies and the efforts being made to future-proof customers ahead of new legislation such as ULEZ and direct vision. Prohire’s awareness of voluntary standards such as FORS and the FTA Van Excellence ensures best advice to achieve optimum vehicle performance and uptime and its Fleet Compliance Portal (ProVision) not only provides customers with annual maintenance planners, but also complete transparency for all service and compliance critical documentation.

Martyn Cogan, Director of TCS&D Events added, “The TC industry is measured on the successful and timely delivery of goods to their ultimate destination and it is clear that Prohire is taking the lead in supporting operators to achieve optimum fleet uptime and compliance in this heavily regulated industry sector.”

Prohire supplies commercial vehicles and full fleet support services to a wide range of business sectors including foodservice and catering, chilled food and pharmaceuticals, builders’ merchants, leisure retail and the brewing industry as well as to specialist logistics companies.

For further details about Prohire Limited’s services please contact: 08432 909 089 or email

Image Caption:Mike Hunter, Maria and Andrew


Frozen Food Industry Recognises Pioneering Products Of 2019.

The best new frozen food products in both retail and foodservice have been recognised at a glittering awards ceremony in London.

The annual British Frozen Food Federation’s (BFFF) Product Awards showcase the finest innovations and product excellence across the frozen category, culminating in an awards event and Gala Dinner Dance at the Park Lane London Hilton on June 13th.

Yorica UK Ltd scooped the prestigious Retail Product of the Year for its double chocolate cookie frozen dessert, which is free from 14 allergens.

Meanwhile, Paramount 21 Ltd took home the Foodservice Product of the Year with its headed and gutted coated whitebait, which is Marine Stewardship Council (MSC) certified.

The BFFF competition received entries from across the industry with the overall winners being selected from categories across both retail and foodservices, including Best New Ethnic or World Cuisine Product, Best New Bakery Product, Best New Starter Product, as well as special awards for innovation.

The retail awards are unique in that the winners are judged by panels of independent consumers from across the UK who mark the products for appearance, taste, innovation, packaging, preparation instructions, likelihood of purchase and value for money.

The winning products in all retail categories received high praise from the judges, with Aldi’s mince pie and brandy butter ice-cream – which picked up the Gold Award for Best New Ice Cream – described as ‘perfection’ and ‘a must-have for Christmas’.

Strong Roots Food Company made such an impact with its broccoli and purple carrot bites it was honoured with the Special Award for Innovation within retail, with one judge saying: “Loved everything about this product.”

Meanwhile in the foodservice awards, the Gold Award for Best New Ingredient, Component, Accompaniment Product went to Patchwork Foods Ltd for its bacon jam. The same product also picked up the Special Award for Innovation. Praised for its ‘unique flavour’ and ‘strong, balanced bacon taste’, the judges were impressed by its versatility as a savoury accompaniment.

The foodservice awards are well respected throughout the catering industry as all the entries are impartially judged by representatives of the prestigious Craft Guild of Chefs, who, as executive chefs, catering managers and recipe developers, are expert in their field and uncompromising in their assessments of the entries.

Richard Harrow, BFFF chief executive, said: “This is my first awards event as chief executive and I am incredibly proud of the hard work and creativity demonstrated by all the entrants and the BFFF team. The impressive innovation happening across frozen is incredibly encouraging, especially considering the important role the sector has to play as we look towards a future of increased value for the consumer and decreased food waste for us all.

He added: “Our Product Awards are testimony to the dynamism and development within the frozen category. Standards were exceptionally high, showcasing the very best in new product development and innovation. I’ve been really encouraged by the number of businesses and brands putting their products forward, which speaks volumes about the confidence they have in their offering, as well as the future of frozen.

“We are looking forward to being able to further recognise and reward the people behind the products with the upcoming BFFF People Awards, entries for which open later this summer.”

For more information about the BFFF Product Awards, please visit


SCCG Headline Sponsors Of FSDF – ‘Future Of Refrigerated Transport Conference’ 2019.

The Supply Chain Consulting Group (SCCG) is proud to announce that they are the headline sponsors for the FSDF ‘Future of Refrigerated Transport Conference’. Focusing on the future of refrigerated transport, this must attend event is a forum to learn and share insights into how different business leaders are facing up to the challenges and opportunities for tomorrow.

Commencing on Thursday 12th September 2019, you can visit the team between 10.00am and 3.30pm, at the National Conference Centre, Solihull, B92 0EJ, to find out how our Specialist Supply Chain & Logistics Consultants can help you.

Focusing on all aspects of Cold Supply Chain Distribution, Refrigerated Logistics, and Temperature-Controlled Transport, the conference will host talks from some of the most senior figures in our industry from leading academics, to innovators, from key companies including: Culina Group, Sainsburys, Chiltern Distribution, and Transport Exchange Group, to name just a few – talking about their strategy.

Additionally, FSDF will run an innovations workshop and webcast – to provide a whistle stop tour of the latest developments in refrigerated transport technology – prior to the opening of the main conference. The place to be for anyone that wants to learn and contribute to making our industry fit for the future – the SCCG team look forward to meeting you there.


Longhurst Refrigeration Enhance Customer Experience Using r2c Online.

Independent transport refrigeration repairers Longhurst Refrigeration have adopted the connected r2c Online software platform to optimise their vehicle maintenance services.

The r2c platform will enable Longhurst Refrigeration to instantly communicate with their customer network for digital jobsheets, maintenance scheduling, invoicing, authorisation requests and more. It will also provide visibility of their workshop’s services through r2c’s online network of over 23,000 fleets.

Jason Longhurst, Director at Longhurst Refrigeration, explained that it was through their customers they discovered the software, “We’ve used r2c to digitally collaborate on jobs with Prohire for the last four years. Now, we’re familiar with the platform and how it connects with our customer network, so we’ve decided to extend the benefits of digital customer service across the business.”

Alongside the partial use of r2c, Longhurst were using a combination of manual paper processes and disparate systems for invoicing and scheduling. Fred Allen, Service Centre Manager at Longhurst, added, “We used to use paper processes, however with our recent increase in mobile technicians the delays in paperwork were becoming too much. We used other online systems too but they still required manual processes. With r2c it’s an end-to-end system so everything our workshop needs is all in one place, removing any delays or duplication and reducing manual data input.”

The platform will be used across the family-owned business to boost their customer service and complement their contract maintenance packages, with instant online service sheets and automatic maintenance schedule reminders now sent to customers. Jason continued, “We thrive on a first-time fix and ultimately just want to keep our customers, such as Petit Forestier, Hireco and MC Truck Rental, happy, so we’re looking forward to providing them with an improved experience without creating any additional work on our side.”

Like most workshops, a slight concern with technology adoption is the technician’s reactions. Fred said, “We think half the technicians will embrace it and pick the system up immediately, half will be hesitant – but it’s all in the training and we’re confident that once the team’s got used to it, they’ll quickly be able to see how r2c will make their life easier.”

Jason concluded, “We’re looking forward to working with r2c Online. Fred and I liked that they took the time to get to know our business and requirements, and we immediately realised the full system was seamless and intuitive. The fact that they provide free software updates is a bonus for us too, as it means no more investment from us. We’ll be exhibiting our full contract maintenance packages at the TCS&D show on the 25-26th June.”

Nick Walls, Managing Director at r2c Online, commented, “We’re delighted to be working with a customer-oriented business like Longhurst Refrigeration and look forward to helping them enhance their services even further in the future as our online network continues to grow and the platform evolves.”